To purchase a work of art, please contact us on info@fendittongallery.com
Shipping
All works that are purchased via fendittongallery.com will be shipped via a Tracked and Signed for service. On dispatch you will be given a tracking number. You must be at home to receive and sign for the delivery. If you are not at home to receive the work of art, it is your responsibility to arrange a redelivery with the courier.
It may take up to 3 days for your work of art to be posted. If you need the work by a specific date, please let us know. Please allow 3 - 7 days for your artwork to be delivered. We are not responsible for delays outside of our control.
UK flat-fee shipping rates for unframed works
Collection: Free
£12: small / rolled works
£18: medium / flat works
£25: large or fragile artworks
UK flat-fee shipping rates for framed / large / fragile works
Collection: Free
Delivery: £25
International and bespoke shipping
International shipping and bespoke shipping rates will be calculated on a case-by-case basis. If you would like to enquire about the cost of shipping before purchasing the work of art, please contact info@fendittongallery.com.
Collection
Collections can be arranged from 23 High Street, Fen Ditton, Cambridge CB5 8ST. Please contact us on info@fendittongallery.com to arrange a collection time. Please note, that not all artworks are stored on-site therefore an appointment must be made prior to collecting.
Returns
If you are not completely satisfied with your purchase, please notify us on hello@youngcollectors.art. You must return the work within 14 days of receiving it.
The cost of returning the item is the responsibility of the purchaser. We recommend you use a signed-for delivery service to ensure it is not lost in transit. The original shipping cost is non-refundable.
The work of art must be returned in its original condition, in its original packaging, securely wrapped. Refunds will not be issued if we receive the item damaged.
If you have received an item that has been damaged, you must notify us by emailing hello@youngcollectors.art within 24 hours of the delivery. Please include photographs of the packaging and damage to the work. Do not dispose of the damaged work of art or its packaging.
Care and packaging
We will package your artwork flat if possible, however this for large works or those deemed safe, you may receive your work in a tube. If you have received your artwork rolled, we recommend you carefully remove it from the packaging as soon as possible to prevent curling. Your framer will be able to assist with this process if required.